Our complete portfolio of services gives you total peace of mind. With Embraer Executive Care (EEC) - our comprehensive maintenance program - complemented by the AHEAD health monitoring system, maintenance tracking tools, performance and flight operations software and more, you'll have the tools to ease your workload and keep you operational.
EEC: Embraer Executive Care
Embraer Executive Care (EEC) is a comprehensive airframe maintenance program carefully designed to make budgeting and maintenance of your Embraer executive jet simple and predictable.
With fixed hourly fees, EEC provides maintenance support for a specific time frame, eliminating maintenance costs variations, so you, as the business aircraft owner can cap your maintenance costs, pay for only what you fly, enhance the residual value of your aircraft - all designed for your peace of mind.
The best protection
you can have for your executive jet.
Embraer Executive Care complements airframe warranty
- COVERAGE
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- Exterior Painting and Cabin Parts
- Embraer Parts Defects
- (Warranty 36 MO or 1,500 FH)
- Removal and installation labor
- Parts Repair
- Vendor Parts Defects
- (Warranty 36 MO or 1000 FH)
- Removal and installation labor
- Parts Repair
- EEC Enhanced Coverage
- Scheduled and unscheduled labor
- Scheduled and unscheduled parts
- Parts exchange and repair
- Bulk consumables
- Parts freight
- Normal wear parts (tires, brakes & batteries)
- Mobile recovery service (travel expenses)
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Warranty
EEC Enhanced Level
Illustrative example for the Phenom 300.
- Coverage
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STANDARD |
INTERMEDIATE |
ENHANCED |
| Airframe System (including APU, Avionics) |
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| Exchange, Repaired & New Parts |
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Expendables
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Normal Wear (Tires, Brakes & Batteries)
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| Cabin Systems |
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Optional Equipment
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| Freight |
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| Labor for Heavy Scheduled Maintenance |
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| Labor for all Scheduled Maintenance |
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| Labor for Unscheduled Maintenance & Troubleshooting |
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| Bulk Consumables |
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| Mobile Recovery Service |
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- Contacts
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Performance Software
Performance software
Embraer offers integrated performance software tools that facilitate efficient aircraft performance calculations for takeoff, landing, and other flight parameters. The software can also perform weight and balance analysis as well as estimate fuel required for a given route. It features a user-friendly interface allowing easy data entry with rapid screen navigation. With the exception of iPreFlight, one year access to performance software revisions is available at FlyEmbraer.com.
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Easy Dispatch Software
Available for Legacy 650, Phenom 300, Phenom 100
Easy Dispatch Software (EDS) is a flight operation tool that facilitates quick analyses for weight & balance, runway performance and flight planning through a single, integrated software. This service enhances the functionalities offered by the Runway Analysis and Weight and Balance software and provides pilots flexibility and convenience to run essential analyses using either laptop computers or Electronic Flight Bags (EFBs).
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EPOP software
Available for: Lineage 1000, Legacy 600
Embraer Portable Operational Package is a way of reducing paper in the cockpit. Designed to be used as an Electronic Flight Bag tool, EPOP is also a computer-based software that can be customized for your particular aircraft. This software offers a number of applications where you can customize your needs, including optimized takeoff and landing calculations, weight and balance, flight operations publications to help achieve a paperless cockpit.
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Inflight software
Available for: Lineage 1000, Legacy 650, Legacy 600, Phenom 300, Phenom 100
This tool quickly generates performance data for flight planning. Various combinations of flight parameters, including speed schedules, configurations, temperature and altitudes may be input to assist in optimizing your flight. These may be done separately for each flight phase: climb, cruise, descent and holding. This tool is designed to give you decision-making capability to save money and check details of your aircraft’s performance.
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iPreFlight
Available for: Lineage 1000, Legacy 650, Legacy 600, Phenom 300, Phenom 100
Using the iPreFlight app for the iPad, operators may complete critical pre-flight functions, including optimizing aircraft payload, calculating takeoff and accessing NOTAMs and METARs for all airports on the flight route. The software also includes maps and charts, ability to download and store approach charts and airport diagrams and reading updated weather information.
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Runway Analysis
Available for Lineage 1000, Legacy 600
This tool assists in calculating the maximum takeoff weight available at virtually any runway at any airport taking in consideration obstacles, ambient conditions and available runway distances. This analysis may be printed in customizable formats and include useful takeoff data such as V speeds, corrections for QNH and anti-ice data. Similar analysis can be performed for landing data.
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SCAP module takeoff and landing
Available for Lineage 1000, Legacy 650, Legacy 600, Phenom 300, Phenom 100
SCAP (Standard Computerized Airplane Performance) is a module available to supplement raw data used by the Runway Analysis software to allow you or a third party provider to develop a custom interface.
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Weight and Balance
Available for Lineage 1000, Legacy 600
Preflight weight and balance calculations may be quickly completed with the use of software. An IATA-format load manifest is completed for distribution and record-keeping. The system stores and uses default data for user-defined weights, including catering and frequent passengers. The system monitors baggage, cargo, fuel and passenger weight inputs to alert of any weight or CG exceedance.
Maintenance Tracking
Maintenance Tracking
Powered by CAMP
The Maintenance Tracking service enables executive jets customers to access their aircraft maintenance plan through the Internet and update it by providing operational information. With a Maintenance Tracking service you'll have a team assisting you regarding the maintenance requirements applicable to your aircraft. Considering the flight schedule of your aircraft, you may plan the maintenance so that maintenance requirements fully suit your operational profile.
Learn more about CAMP - Embraer's preferred Maintenance Tracking Service Provider.
For more information:
www.campsystems.com
CAMP offers:
- Online access to maintenance data through an Internet-based system
- An updated aircraft database that enables you to better monitor the maintenance requirements applicable to your aircraft
- Assistance and training (Webex) to customers (upon request)
Health Monitoring
AHEAD - Aircraft Health and Advanced Diagnosis
Stay AHEAD
Optimize your maintenance activities with accurate decision making process during any unscheduled maintenance events.
AHEAD was developed using advanced technology to assist maintenance and operational decision-making through the integration of onboard systems, aircraft connectivity, technical publications, and web-based applications.
AHEAD is an integrated tool which consolidates aircraft data from onboard systems and web-based databases providing you with prompt support, effective troubleshooting, aircraft usage information and advanced notification.
AHEAD benefits
- Ability to estimate aircraft utilization
- Reduced return to service time
- Convenience of automatically transmitted aircraft and engine maintenance data
- Constant availability of up-to-date aircraft information
- Increased aircraft dispatchability
- Optimized fleet operation with up-to-date aircraft positioning
How do I get AHEAD?
For detailed information please contact FlyEmbraer Support:
support@flyembraer.com Phone: +55 12 3927 2337
Technical Publications
Technical publications
Our team is always working to improve and
update all technical publications for your aircraft. You can access the
manuals in paper format or electronically through our webportal
(FlyEmbraer) and by the new eTechPubs app, which offers high search
capabilities, significant reduction in time to find or retrieve
technical information, a value-added paperless solution that updates
contents automatically and also works offline.
The Flight Operations Publications is a complete set of technical publications used by pilots and flight attendants. These publications may be tailored for specific operators while complying with applicable certification requirements. They are available in digital or paper format.
The subscription to the Flight Operations Publications includes the following:
- The complete set of Operational Manuals (hard copy): Phenom 100, Phenom 300, Legacy 600, Legacy 650, Lineage 1000
- One year access through FlyEmbraer.com to Operational manuals in digital format: Phenom 100, Phenom 300, Legacy 600, Legacy 650, Lineage 1000
- One year subscription to Operational Manuals revisions (hard copy): Phenom 100, Phenom 300, Legacy 600, Legacy 650, Lineage 1000
- One year subscription to OPERA software updates: Phenom 100, Phenom 300
- One year subscription to Embraer Takeoff Analysis Software (ETOAS) updates: Legacy 600, Legacy 650
- One year subscription to CAFM software updates: Lineage 1000
For more information, please email support@flyembraer.com.br.
The Maintenance Technical Publications is a complete set of technical manuals available online through an up-to-date and advanced editing system. The system is integrated with an engineering database, enabling operators to maintain and repair their aircraft in a safe and efficient manner. Information is customized to disseminate applicable information for operators.
The Maintenance Technical Publications feature:
- One year access to updated Maintenance Publications via FlyEmbraer Portal and Software Backup: Phenom 100, Phenom 300
- One year access to updated Maintenance Publications via FlyEmbraer Portal and Maintenance Manuals Media Revisions (a set of 12 DVDs/year): Legacy 600, Legacy 650
- One year access to updated Maintenance Publications via FlyEmbraer Portal and Maintenance Manuals Media Revisions (a set of 12 DVDs/year): Lineage 1000
For more information, please email support@flyembraer.com.br.