Top-ranked Customer support.
ProPilot has released the results of its 2015 Product Support Survey, and we are thrilled that Embraer Executive Jets has earned the No. 1 ranking, making an impressive leap from last year’s third place.
This year, Embraer received an overall score of 8.51, compared to last year’s 8.06, reflecting our customers’ increased satisfaction with our support and services. Embraer ranked No. 1 in four of the survey’s seven categories: cost of parts, tech manuals, tech reps and service satisfaction, and No. 2 in company response time, spares availability and speed in AOG service.
This huge accomplishment follows the great news that Embraer remains among the highest-ranked companies in AIN’s 2015 Product Support Survey for the fourth consecutive year.
Florida Today, June 2015 interview with Phil Krull, Managing Director, Embraer Executive Jets.
In this most recent interview, Phil Krull, the Managing Director for Embraer Executive Jets, took Matt Reed of Florida Today on a tour of the Embraer plant in Melbourne, FL. Watch the entire interview
Embraer Executive Jets appoints ExecuJet Aviation Nigeria as a new Authorized Service Center.
Embraer Executive Jets has appointed ExecuJet Aviation Nigeria Ltd as a new Authorized Service Center. Located in Lagos, Nigeria, ExecuJet is able to offer Embraer Phenom 300 Line Maintenance services in the Western Africa region. Full press release
Embraer Executive Jets Announces New Service Center in France. Embraer Executive Jets announced that it will expand its customer support and services in Europe by opening a new Maintenance Service Center at Le Bourget airport, Paris. Full press release
Embraer’s Legacy 500 sets four new world speed records.
Embraer Executive Jets announced that the Legacy 500, its new
midsize business jet that just entered the market, has already set four
new world speed records for its class, this year. Full press release