Press and Events



São José dos Campos, March 25, 2011 – Embraer has once again partnered with Duncan Aviation to provide maintenance services for Phenom 100 and Phenom 300 aircraft operators in Provo, UT. Legacy 600 and Legacy 650 will also be serviced at the same facility in the
near future.

Duncan Aviation in Provo, UT, which joins Duncan Aviation’s full-service facilities in Lincoln, NE, and Battle Creek, MI (both of which are also Embraer authorized service centers), began operations in October 2010. Like the other sister-facilities, it will provide scheduled and unscheduled aircraft maintenance services, line-level engine, avionics and interior support as well as rescue services.

We have unflagging respect for Duncan Aviation, a reputable, independently owned aircraft support facility in North America,” says Scott Kalister, Embraer Vice President, Customer Support, North America. “Partnering with them again shows our commitment to providing excellence and professionalism to our customers flying in the Western region.

Duncan Aviation is proud to represent Embraer and to continue our valued partnership in this manner,” says Bill Prochazka, Executive Vice President and General Manager of Duncan Aviation’s Provo, Utah, facility. “Our team here has experience working on Embraer’s Phenom aircraft and is excited to continue to serve operators as a factory authorized service facility here in the Western United States.”

Embraer maintains a global executive jet service network of over 40 Embraer-owned and authorized service centers worldwide. This network is complemented by a 24-hour Customer Contact Center at the Company’s headquarters in São José dos Campos, Brazil, to provide assistance to Embraer Executive Jet customers anywhere in the world, anytime of the day.

About Duncan Aviation

Founded in 1956, Duncan Aviation, the largest, family-owned maintenance, repair and overhaul facility in the world, providing complete support, modification, refurbishment and acquisition services for business aircraft welcomes aircraft operators from all over the U.S.

Today, its three facilities – Lincoln, NE, Battle Creek, MI, and, recently, Provo, UT – provide comprehensive services, solution-oriented support, and free technical advice for all major makes and models of business aircraft. From Aircraft On Ground (AOG) emergency assistance to aircraft for sale, avionics installation, engine and APU, FBO, government and special programs, paint and interior, parts, avionics, instruments, propellers and accessories, Duncan has become a reference for operators of all kinds of aircraft. The company employs over 2,000 workers and operates at more than 20 smaller locations across the country.

Note to Editors

Embraer S.A. (NYSE: ERJ; BM&FBOVESPA: EMBR3) is the world’s largest manufacturer of commercial jets up to 120 seats, and one of Brazil’s leading exporters. Embraer’s headquarters are located in São José dos Campos, São Paulo, and it has offices, industrial operations and customer service facilities in Brazil, China, France, Portugal, Singapore, and the United States. Founded in 1969, the Company designs, develops, manufactures and sells aircraft for the commercial aviation, executive aviation, and defense segments. It also provides after sales support and services to customers worldwide. On December 31, 2010, Embraer had a workforce of 17,149 employees – not counting the employees of its partially owned subsidiaries – and its firm order backlog totaled US$ 15.6 billion.

This document may contain projections, statements and estimates regarding circumstances or events yet to take place. Those projections and estimates are based largely on current expectations, forecasts on future events and financial tendencies that affect Embraer’s businesses. Those estimates are subject to risks, uncertainties and suppositions that include, among others: general economic, political and trade conditions in Brazil and in those markets where Embraer does business; expectations on industry trends; the Company’s investment plans; its capacity to develop and deliver products on the dates previously agreed upon, and existing and future governmental regulations. The words “believe”, “may”, “is able”, “will be able”, “intend”, “continue”, “anticipate”, “expect” and other similar terms are supposed to identify potentialities. Embraer does not feel compelled to publish updates nor to revise any estimates due to new information, future events or any other facts. In view of the inherent risks and uncertainties, such estimates, events and circumstances may not take place. The actual results can therefore differ substantially from those previously published as Embraer expectations.

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