São José dos Campos, Brazil, December 4, 2012
– Embraer Executive Jets has expanded its customer service and support solutions by launching the new Embraer Executive Care (EEC) Engine Add-On option, that will offer a nose-to-tail maintenance solution for Phenom jets, complementing the EEC and the Eagle ServiceTM Plan (ESP®) programs.
The new EEC Engine Add-On option helps Phenom 100 and Phenom 300 operators to streamline and simplify invoice and payment processes, addressing one of the customers’ main concerns.
“The EEC Engine Add On comes as we celebrate the 11th anniversary of Embraer Executive Care maintenance program which now has almost 300 aircraft enrolled in the program,” said Edson Carlos Mallaco, Vice President, Customer Support & Services, Embraer Executive Jets. “It is the latest in our commitment to give our customers peace of mind.”
The new option covers scheduled line maintenance, which is currently not available in the engine maintenance plans. This optional plan covers labor, shipping charges as well as expendable and consumable parts such as filters and o-rings associated with these tasks. It also includes one desalination wash per engine per year during a scheduled aircraft maintenance visit.
Customers may get more details on the new EEC Engine Add-On option by contacting their regional EEC sales representative.About EEC
EEC is a comprehensive airframe maintenance support program designed to make budgeting and execution of maintenance costs on Embraer Executive Jets simple. EEC is a five-year program that complements the standard warranty coverage, protecting customers from cost variations with a regular and predictable monthly payment. About ESP
The ESP program consists of a number of optional engine maintenance budget plans for the operator of select P&WC engine models, where P&WC becomes responsible for expenses resulting from:
- • Hot Section Inspection (HSI)/refurbishment
• Engine overhaul/refurbishment
• Basic unscheduled engine maintenance
• Basic unscheduled LRU/accessory maintenance
• Required product support improvements at engine shop visit
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For more information about Embraer Executive Jets, see: www.EmbraerExecutiveJets.com
.Note to Editors
Embraer S.A. (NYSE: ERJ; BM&FBOVESPA: EMBR3) is the world’s largest manufacturer of commercial jets up to 120 seats, and one of Brazil’s leading exporters. Embraer’s headquarters are located in São José dos Campos and it has offices, industrial operations and customer service facilities in Brazil, China, France, Portugal, Singapore, and the U.S. Founded in 1969, the Company designs, develops, manufactures and sells aircraft and systems for the commercial aviation, executive aviation, and defense and security segments. It also provides after sales support and services to customers worldwide. For more information, please visit www.embraer.com.br. This document may contain projections, statements and estimates regarding circumstances or events yet to take place. Those projections and estimates are based largely on current expectations, forecasts on future events and financial tendencies that affect Embraer’s businesses. Those estimates are subject to risks, uncertainties and suppositions that include, among others: general economic, political and trade conditions in Brazil and in those markets where Embraer does business; expectations on industry trends; the Company’s investment plans; its capacity to develop and deliver products on the dates previously agreed upon, and existing and future governmental regulations. The words “believe”, “may”, “is able”, “will be able”, “intend”, “continue”, “anticipate”, “expect” and other similar terms are supposed to identify potentialities. Embraer does not feel compelled to publish updates nor to revise any estimates due to new information, future events or any other facts. In view of the inherent risks and uncertainties, such estimates, events and circumstances may not take place. The actual results can therefore differ substantially from those previously published as Embraer expectations.