Embraer Executive Jets Prepares Customer Support during Super Bowl XLVII
Melbourne, FL, February 1st, 2013 – In preparation for Super Bowl XLVII, Embraer Executive Jets has deployed one of several North American Mobile Response Units to the New Orleans Lakefront Airport to ensure customers will be fully supported in any AOG situation over Super Bowl weekend, February 1st through February 4.
“This is another example of how Embraer Executive Jets is committed to ensuring the customer’s peace of mind during major international events,” said Jacques Blondeau, Vice President Maintenance Services Worldwide, Embraer Executive Jets. “The unit will offer comprehensive, on-site support and ensure efficient operation for all our operators traveling in the area. It includes a dedicated team of product support and maintenance professionals specializing in trouble shooting issues so that our product support is second to none ensuring our customers are kept on their journey and can enjoy the event.”
The Mobile Response Unit, located at FBO Hawthorne Aviation Services will be available between 24 hours each day between February 1 and February 4 offering a vast array of specific line maintenance services including tire replacement, troubleshooting intermittent faults, execution of daily maintenance requirements, minor scheduled maintenance and parts changes. In addition, Embraer Executive Jets will provide dedicated Field Service Representative Jim Doyle along with Customer Service Representative Tom Richardson to assure complete assistance to customers during any possible AOG maintenance situation.
Embraer Executive Jets maintains a global service network of nearly 70 Owned and Authorized Service Centers worldwide. This network is complemented by a 24-hour Customer Contact Center at the Company’s headquarters to provide assistance to Embraer Executive Jet customers anywhere in the world, anytime of the day.
For Mobile Response Services call +1 954-359-3100
Hawthorne Lakefront Airport
6401 Stars and Stripes Blvd
New Orleans, LA 70126
Telephone: (504) 248-5240
For Embraer Executive Jets’ Contact Center call +1 888-362-2648
Follow us on Twitter: @EmbraerSA
Note to Editors
Embraer S.A. (NYSE: ERJ; BM&FBOVESPA: EMBR3) is the world’s largest manufacturer of commercial jets up to 120 seats, and one of Brazil’s leading exporters. Embraer’s headquarters are located in São José dos Campos, São Paulo, and it has offices, industrial operations and customer service facilities in Brazil, China, France, Portugal, Singapore, and the U.S. Founded in 1969, the Company designs, develops, manufactures and sells aircraft and systems for the commercial aviation, executive aviation, and defense and security segments. It also provides after sales support and services to customers worldwide. For more information, please visit www.embraer.com.br.
This document may contain projections, statements and estimates regarding circumstances or events yet to take place. Those projections and estimates are based largely on current expectations, forecasts on future events and financial tendencies that affect Embraer’s businesses. Those estimates are subject to risks, uncertainties and suppositions that include, among others: general economic, political and trade conditions in Brazil and in those markets where Embraer does business; expectations on industry trends; the Company’s investment plans; its capacity to develop and deliver products on the dates previously agreed upon, and existing and future governmental regulations. The words “believe”, “may”, “is able”, “will be able”, “intend”, “continue”, “anticipate”, “expect” and other similar terms are supposed to identify potentialities. Embraer does not feel compelled to publish updates nor to revise any estimates due to new information, future events or any other facts. In view of the inherent risks and uncertainties, such estimates, events and circumstances may not take place. The actual results can therefore differ substantially from those previously published as Embraer expectations.