Singapore, October 27, 2011
– Embraer will host its annual Embraer Executive Operators Conference (EEOC) for customers, operators and service centers in Asia Pacific in two parts. The fourth edition of the Legacy 600 and Legacy 650 conference will take place on October 31, in Jakarta, Indonesia, while a dedicated session for the Phenom family of jets will take place for the first time on November 3, in Mumbai, India.
Both sessions will cover the latest technical, maintenance and flight operation updates. They will provide customers, operators, suppliers, service centers and Embraer’s customer support team the opportunity for a useful exchange of key observations and learning through interactive workshops and panel sessions.
“We are excited to host, for the first time, a dedicated Phenom EEOC in the region and, at the same time, continue with the successful Legacy conference
,” said André Luis Vieira de Sousa, Director, Customer Support and Services – Asia Pacific, Embraer Executive Jets. “The face-to-face setting of EEOCs offers a unique and invaluable opportunity for us to discuss best practices and solutions that support the superior performance of our jets to suit the needs of our customers
Globally, Embraer hosts its EEOCs in Europe, the Middle East and Africa, North America, Latin America and Asia Pacific every year, as part of the Company’s commitment and efforts to provide customers with the best ownership experience in the industry.
In addition to EEOCs, Embraer has established a global customer support network for its executive jets, with over 55 owned and authorized service centers in key locations worldwide. This network is complemented by a 24/7 Customer Service Center at the Company’s headquarters in São José dos Campos, Brazil, which offers assistance to Embraer executive jet customers anywhere in the world.
In Asia Pacific, Embraer Authorized Service Centers (EASC) and dedicated field support representatives (FSR) in Australia, India, and Singapore offer comprehensive maintenance, repair and overhaul (MRO) support to its executive jet operators in the region. In 2010, the Company established a full inventory of spare parts for executive jets at its Regional Distribution Center in Singapore, for greater proximity to customers in Asia Pacific, and for offering them quicker turnaround times for replacement parts.
Note to Editors
Embraer S.A. (NYSE: ERJ; BM&FBOVESPA: EMBR3) is the world’s largest manufacturer of commercial jets up to 120 seats, and one of Brazil’s leading exporters. Embraer’s headquarters are located in São José dos Campos, São Paulo, and it has offices, industrial operations and customer service facilities in Brazil, China, France, Portugal, Singapore, and the U.S. Founded in 1969, the Company designs, develops, manufactures and sells aircraft and systems for the commercial aviation, executive aviation, and defense and security segments. It also provides after sales support and services to customers worldwide. On September 30, 2011, Embraer had a workforce of 17,204 employees – not counting the employees of its partially owned subsidiaries – and its firm order backlog totaled USD 16 billion.
This document may contain projections, statements and estimates regarding circumstances or events yet to take place. Those projections and estimates are based largely on current expectations, forecasts on future events and financial tendencies that affect Embraer’s businesses. Those estimates are subject to risks, uncertainties and suppositions that include, among others: general economic, political and trade conditions in Brazil and in those markets where Embraer does business; expectations on industry trends; the Company’s investment plans; its capacity to develop and deliver products on the dates previously agreed upon, and existing and future governmental regulations. The words “believe”, “may”, “is able”, “will be able”, “intend”, “continue”, “anticipate”, “expect” and other similar terms are supposed to identify potentialities. Embraer does not feel compelled to publish updates nor to revise any estimates due to new information, future events or any other facts. In view of the inherent risks and uncertainties, such estimates, events and circumstances may not take place. The actual results can therefore differ substantially from those previously published as Embraer expectations.