São José dos Campos, October 4, 2010
– Embraer is holding its regional Executive Operators Conferences (EEOC) 2010 for Middle East and Asia Pacific customers. The Middle East conference will take place in Abu Dhabi, UAE, October 4-5 and will be dedicated to Legacy 600 and Lineage 1000 customers and operators. The Asia Pacific EEOC will take place in Singapore, October 7-8 and will be dedicated to Legacy 600 customers and operators. Both events will provide the latest technical, maintenance and flight operations updates for the Legacy 600 and the Lineage 1000.
“It is part of our commitment to provide Embraer Executive Jet customers with the best support for their operation
,” said Antonio Martini Neto, Embraer Vice President, Customer Support & Services, Europe, the Middle East and Africa – Executive Jets. “The EEOCs provide a unique opportunity to meet our customers face-to-face and to strengthen our relationships. We are creating more opportunities to interact with customers in each region, and have already hosted similar events this year in France, USA and Brazil
“The EEOC is a key tool for us to maintain feedback, evaluate and define processes and solutions for the growing number of Embraer Executive Jet operators in Asia Pacific
,” said Andre Luis Vieira de Sousa, Embraer Director, Customer Support & Services, Asia Pacific – Executive Jets. “Furthermore, the actual and anticipated increase in the Embraer executive jet fleet in the region has led the Company to establish a dedicated customer support team based in Singapore in 2010. This move, together with other initiatives undertaken in 2010, signals the Company's commitment to enhance the existing interaction with our operators and provide the best available service to them within the region
The establishment of the dedicated customer support team in Asia Pacific is augmented by the development of a sizeable stock of Executive Jet parts at Embraer's Regional Distribution Center in Singapore. This centralization of stock within Asia Pacific will allow for sharper performance and quicker turnaround times for replacement parts by customers in the region. Complementing the build-up of parts in Singapore, investments have also been made to effectively equip Embraer’s authorized service centers in Asia Pacific region, with relevant parts stock for easier and quicker access to parts by customers operating in those countries.Note to Editors
Embraer (Empresa Brasileira de Aeronáutica S.A. - NYSE: ERJ; BM&FBovespa: EMBR3) is the world’s largest manufacturer of commercial jets up to 120 seats, and one of Brazil’s leading exporters. Embraer’s headquarters are located in São José dos Campos, São Paulo, and it has offices, industrial operations and customer service facilities in Brazil, China, France, Portugal, Singapore, and the United States. Founded in 1969, the Company designs, develops, manufactures and sells aircraft for the commercial aviation, executive aviation, and defense segments. The Company also provides after sales support and services to customers worldwide. On June 30, 2010, Embraer had a workforce of 16,781 employees – not counting the employees of its partly owned subsidiaries – and its firm order backlog totaled US$ 15.2 billion.
This document may contain projections, statements and estimates regarding circumstances or events yet to take place. Those projections and estimates are based largely on current expectations, forecasts on future events and financial tendencies that affect Embraer’ s businesses. Those estimates are subject to risks, uncertainties and suppositions that include, among others: general economic, political and trade conditions in Brazil and in those markets where Embraer does business; expectations on industry trends; the Company’s investment plans; its capacity to develop and deliver products on the dates previously agreed upon, and existing and future governmental regulations. The words “believe”, “may”, “is able”, “will be able”, “intend”, “continue”, “anticipate”, “expect” and other similar terms are supposed to identify potentialities. Embraer does not feel compelled to publish updates nor to revise any estimates due to new information, future events or any other facts. In view of the inherent risks and uncertainties, such estimates, events and circumstances may not take place. The actual results can therefore differ substantially from those previously published as Embraer expectations.