São José dos Campos, May 16, 2011
– Embraer is now offering the AHEAD (Aircraft Health Analysis and Diagnosis) solution to Phenom 100 and Phenom 300 executive jet customers. The service was developed to assist maintenance and operational decision-making through the advanced integration of onboard systems, aircraft connectivity, technical publications, and web-based applications.
“Embraer is committed in providing its customers with solid, need-based service solutions, and AHEAD consolidates commercial aviation background adapted to executive market needs
,” said Edson Carlos Mallaco, Vice President, Customer Support and Services – Embraer Executive Jets. “It can be easily accessed from anywhere, via the Internet, and through its enhanced monitoring, analysis, and diagnosis capabilities, provides up-to-date decision-making information to reduce aircraft return-to-service time
The AHEAD solution offers data extraction alternatives that vary from a simple, manual SD card download to an automatic transmission via wi-fi and/or an iridium satellite network. Depending on the customer’s preference, automatic transmission can be made both during and after the flight. Once onboard data is sent to Embraer, the AHEAD web-based tool saves and keeps it, integrating with technical publications and providing all information required to support specialist’s decisions. With the advanced diagnosis, operators will not only anticipate aircraft health conditions, but will also be able to follow, with a single click, the most effective troubleshooting suggested to fix the occurrence.
The different alternatives will give customers the convenience of automatic engine and aircraft maintenance data transmissions at the end of each flight, thus improving technical communication with their own maintenance team, and with Embraer’s service center network and Contact Center.
High utilization customers can also benefit from proper real time positioning notifications during takeoff and landing, as well as critical alerts during flight, to optimize their operational decisions and anticipate possible AOG (Aircraft On Ground) situations. Furthermore, AHEAD
consolidates useful reports prepared from the aircraft’s historical data.Note to Editors
Embraer S.A. (NYSE: ERJ; BM&FBOVESPA: EMBR3) is the world’s largest manufacturer of commercial jets up to 120 seats, and one of Brazil’s leading exporters. Embraer’s headquarters are located in São José dos Campos, São Paulo, and it has offices, industrial operations and customer service facilities in Brazil, China, France, Portugal, Singapore, and the U.S. Founded in 1969, the Company designs, develops, manufactures and sells aircraft and systems for the commercial aviation, executive aviation, and defense and security segments. It also provides after sales support and services to customers worldwide. On March 31, 2011, Embraer had a workforce of 17,253 employees – not counting the employees of its partially owned subsidiaries – and its firm order backlog totaled USD 16.0 billion.
This document may contain projections, statements and estimates regarding circumstances or events yet to take place. Those projections and estimates are based largely on current expectations, forecasts on future events and financial tendencies that affect Embraer’s businesses. Those estimates are subject to risks, uncertainties and suppositions that include, among others: general economic, political and trade conditions in Brazil and in those markets where Embraer does business; expectations on industry trends; the Company’s investment plans; its capacity to develop and deliver products on the dates previously agreed upon, and existing and future governmental regulations. The words “believe”, “may”, “is able”, “will be able”, “intend”, “continue”, “anticipate”, “expect” and other similar terms are supposed to identify potentialities. Embraer does not feel compelled to publish updates nor to revise any estimates due to new information, future events or any other facts. In view of the inherent risks and uncertainties, such estimates, events and circumstances may not take place. The actual results can therefore differ substantially from those previously published as Embraer expectations.