São José dos Campos, August 10, 2011
– Embraer continues to expand the operations of its factory-owned service center in Brazil, to better care for its growing fleet of executive aviation customers. Located at the Company’s headquarters, in São José dos Campos, the center has been operational for two years to service its business jets in Brazil.
The operational expansion plan includes new services and certifications, a substantial increase in maintenance equipment, and larger facilities. As of September, operators will have dedicated technicians for remote services in emergency situations, based at Congonhas Airport (CGH), in São Paulo. By the end of the year, a mobile maintenance unit, with parts and trained mechanics, will join the current structure. The objective is to handle operators’ needs away from their home base, AOG (Aircraft on Ground) situations, and minor maintenance issues, thus saving time and travel expense.
“Our focus is to consistently improve service for the growing number of our executive jets in Latin America, which is now more than 90 aircraft, most of which are operating in Brazil. For that reason, we are committed to offer distinctively different services that exceed customer expectations
,” states Edson Carlos Mallaco, Vice President, Customer Support and Services – Embraer Executive Jets.
By December of this year, the service center will be certified as an authorized service facility (ASF) for maintenance of the Rolls-Royce engines on the Legacy 600 and Legacy 650 aircraft in Brazil. Embraer also plans to broaden the services covered by the service center in the region, and is analyzing the feasibility of a new service hangar near São Paulo. The new facility would provide maintenance, hangaring and fixed base
“The expansion of the facilities, services and capacity at our headquarter-based executive aviation service center increases customer convenience
,” says Renato Rafael, General Manager of the Executive Jets Service Center in São José dos Campos.Note to Editors
Embraer S.A. (NYSE: ERJ; BM&FBOVESPA: EMBR3) is the world’s largest manufacturer of commercial jets up to 120 seats, and one of Brazil’s leading exporters. Embraer’s headquarters are located in São José dos Campos, São Paulo, and it has offices, industrial operations and customer service facilities in Brazil, China, France, Portugal, Singapore, and the U.S. Founded in 1969, the Company designs, develops, manufactures and sells aircraft and systems for the commercial aviation, executive aviation, and defense and security segments. It also provides after sales support and services to customers worldwide. On June 30, 2011, Embraer had a workforce of 17,194 employees – not counting the employees of its partially owned subsidiaries – and its firm order backlog totaled USD 15.8 billion.
This document may contain projections, statements and estimates regarding circumstances or events yet to take place. Those projections and estimates are based largely on current expectations, forecasts on future events and financial tendencies that affect Embraer’s businesses. Those estimates are subject to risks, uncertainties and suppositions that include, among others: general economic, political and trade conditions in Brazil and in those markets where Embraer does business; expectations on industry trends; the Company’s investment plans; its capacity to develop and deliver products on the dates previously agreed upon, and existing and future governmental regulations. The words “believe”, “may”, “is able”, “will be able”, “intend”, “continue”, “anticipate”, “expect” and other similar terms are supposed to identify potentialities. Embraer does not feel compelled to publish updates nor to revise any estimates due to new information, future events or any other facts. In view of the inherent risks and uncertainties, such estimates, events and circumstances may not take place. The actual results can therefore differ substantially from those previously published as Embraer expectations.