Press and Events
EUROPEAN TOTAL LEGACY CARE (TLC) PROGRAM BRINGS FREEDOM, COMFORT AND SECURITY
Embraer is now offering its Total Legacy Care (TLC) maintenance program to European Legacy operators. This comprehensive program covers scheduled and unscheduled airframe maintenance during the 5 year period after the delivery of a customer’s aircraft.
When selecting the TLC program, the customer or operator of a Legacy pays a fixed hourly rate for the airframe maintenance based on the hours flown and operational parameters. This covers virtually all the airframe line, base and heavy maintenance operations leaving the customer free to concentrate on the best utilization of his Legacy.
TLC is based on a minimum of 400 flight hours per year within 5 years and is applicable to European-based, JAR operated Legacy. The maintenance can be performed either by a qualified operator himself or by an authorized service centre, while engine support is provided under separate contract with Rolls-Royce. Called “Rolls Royce CorporateCare”, this program, together with Embraer’s Total Legacy Care” ensures thorough coverage of the Legacy maintenance operations.
The TLC program is another initiative from Embraer, designed to further improve the service to the Legacy customers in Europe and the rest of the world. Earlier this year, Embraer announced several additions to its network of Legacy service centers in Europe, including Jet Aviation at Biggen Hill, England and Dusseldorf, Germany.
Note to editors
Embraer (NYSE: ERJ; Bovespa: EMBR3 and EMBR4) is one of the world’s leading aerospace companies and is headquartered in São José dos Campos, state of São Paulo, with offices and customer service bases in Australia, China, France, Singapore and the United States, and a total workforce of 11,264 people in March 31, 2002. Embraer (Empresa Brasileira de Aeronáutica S.A.) has been Brazil’s largest exporter since 1999. In March 31, 2002, its backlog for firm orders amounts to US$ 10.3 billion and US$ 12.7 billion in options.
Embraer has 32 years of experience in designing, developing, manufacturing, selling and providing after sales support to aircraft aimed for the world airline, corporate and defense markets.
This press release includes forward-looking statements or statements about events or circumstances which have not occurred. We have based these forward-looking statements largely on our current expectations and projections about future events and financial trends affecting our business. These forward-looking statements are subject to risks, uncertainties and assumptions, including, among other things: general economic, political and business conditions, both in Brazil and in our markets; anticipated trends in our industry; our expenditure plans; our ability to develop and deliver our products on a timely basis; and existing and future governmental regulation. The words “believes,” “may,” “will,” “estimates,” “continues,” “anticipates,” “intends,” “expects” and similar words are intended to identify forward-looking statements. We undertake no obligations to update publicly or revise any forward-looking statements because of new information, future events or other factors. In light of these risks and uncertainties, the forward-looking events and circumstances discussed in this press release might not occur. Our actual results could differ substantially from those anticipated in our forward-looking statements.